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Human Resources Management in the Hospitality Industry by David K. Hayes

Human Resources Management in the Hospitality Industry, 2nd Edition helps today s hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.

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ConditionBrand New
EAN9781118988503
UPC9781118988503
ISBN9781118988503
Book TitleHuman Resources Management in the Hospitality Indu
Item Length27.9 cm

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