Human Resource Management for Hospitality, Tourism and Events by Dennis Nickson

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This book takes an integrated look at existing human resource management (HRM) policies and practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, tourism and hospitality industries are put into context, by considering the specific employment practices of these industries, such as managing tour reps or working in the airline industry.

FORMATPaperback LANGUAGEEnglish CONDITIONBrand New Publisher Description

This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Notes

2nd edition.

Author Biography

Dennis Nickson is Head of the Department of Human Resource Management, University of Strathclyde, UK.

Table of Contents

1. Human Resource Management and the Tourism and Hospitality Industry: An Introduction 2. International Human Resource Management 3. Organizational Culture 4. Labour Markets 5. Recruitment and Selection 6. Equal Opportunities and Managing Diversity 7. Human Resource Development 8. Performance Management and Appraisal 9. Reward Strategies in the Tourism and Hospitality Industry 10. Employee Relations, Involvement and Participation 11. Employee Wellbeing, Welfare, Health and Safety in the Workplace 12. Grievance and Disciplinary Procedures 13. Human Resource Management in the Events Industry

Promotional "Headline"

An integrated look at HRM policies and practices in the tourism and hospitality industries

Details ISBN0080966489 Author Dennis Nickson Language English Edition 2nd ISBN-10 0080966489 ISBN-13 9780080966489 Media Book Format Paperback Year 2012 Short Title HUMAN RESOURCE MGMT FOR THE-2E Imprint Butterworth-Heinemann Ltd Place of Publication Oxford Country of Publication United Kingdom Series 3D Photorealistic Rendering Affiliation Strathclyde University, UK Replaced by 9781138672116 Publication Date 2012-11-28 UK Release Date 2012-11-28 AU Release Date 2012-11-28 NZ Release Date 2012-11-28 Pages 368 Publisher Taylor & Francis Ltd Edition Description 2nd edition Alternative 9780415642118 DEWEY 647.940683 Illustrations 15 Tables, black and white; 2 Line drawings, color; 2 Illustrations, color Audience Tertiary & Higher Education We've got this

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