Human Resource Management in the Hotel and Catering Industry by M.J. Boella (Eng

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This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques.

FORMATPaperback LANGUAGEEnglish CONDITIONBrand New Publisher Description

This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques. Human Resource Management in the Hotel and Catering Industry has been written as an introductory text to human resource management in the hospitality industry. It is suitable reading for students, line managers and personnel managers in the many different sectors of the business.

Author Biography

Boella, M. J.

Table of Contents

List of Figures; Foreword; Preface; 1. A Background to the Industry's Workforce 2. Human Resource Policies 3. Job Design 4. Recruitment 5. Selection 6. Appointment and Induction 7. Appraisal 8. Training 9. Management Development 10. Job Evaluation 11. The Administration of Wages and Salaries 12. Incentives 13. Fringe Benefits 14. Labour Turnover and Termination of Employment 15. Industrial Relations 16. Law of Employment 17. Manpower Planning, Records and Statistics 18. Organizing Human Resources 19. Labour and Cost Productivity; Appendices; Bibliography; Index

Details ISBN1138289973 Year 2018 ISBN-10 1138289973 ISBN-13 9781138289970 Format Paperback Series Routledge Library Editions: Human Resource Management Imprint Routledge Place of Publication London Country of Publication United Kingdom DEWEY 647.068 Author M.J. Boella Publisher Taylor & Francis Ltd Birth 1938 Affiliation University of Brighton, UK Publication Date 2018-11-20 Language English UK Release Date 2018-11-20 AU Release Date 2018-11-20 NZ Release Date 2018-11-20 Alternative 9781138289925 Audience Tertiary & Higher Education Pages 286 We've got this

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