Human Resource Management for the Hospitality Industry by Karen E. Drummond (Eng

Human Resource Management for the Hospitality Industry by Karen E. Drummond

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Format Paperback

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Description Comprehensive guidance toward HR functions in hospitalityEmployee excellence is a cornerstone of success in the hospitality industry, and the human resources department is the backbone of good business.

Publisher Description

Comprehensive guidance toward HR functions in hospitality Employee excellence is a cornerstone of success in the hospitality industry, and the human resources department is the backbone of good business. Human Resource Management for the Hospitality Industry covers all aspects of the HR function and the ways in which it meets the unique needs of restaurants, hotels, and related businesses. From staffing and unions to health and safety, communication, conflict resolution, and more, the role's responsibilities are clearly defined and explained. Relevant legal statutes and supplementary resources provide the highly practical guidance HR professionals can use immediately on the job.

Author Biography

Karen Eich Drummond has held a variety of management and training positions in both commercial and institutional foodservice. She is currently a consultant on foodservice management, training, and nutrition issues, and is also an instructor in a hotel, restaurant, and institutional management program, which she founded in 1988. Ms. Drummond is also the author of Human Resource Management for the Hospitality Industry, and Nutrition for the Foodservice Professional. She earned her M.S. in Education at Russell Sage College, and is currently completing her Ph.D. at Temple University.

Details ISBN 0471289728 ISBN-13 9780471289722 Title Human Resource Management for the Hospitality Industry Author Karen E. Drummond Format Paperback Year 1990 Pages 368 Edition 1st Publisher John Wiley & Sons Inc GE_Item_ID:7538125; About Us

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