Managing Core Public Services by David McKevitt (English) Hardcover Book

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This major text for students of public services management combines well--developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

FORMATHardcover LANGUAGEEnglish CONDITIONBrand New Publisher Description

This major text for students of public services management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

Back Cover

This major text for students of public sector management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK. The comparative focus highlights common problems and common factors in successful management across these countries.The author integrates three traditionally separate concepts in public sector management, arguing for the development of a different kind of management than that appropriate for private enterprise:The notion of differential information between providers and clients in service deliveryThe notion of a core public serviceThe notion of professionalism in service deliveryThroughout, the text focuses on how theory can be applied to management issues and practice, drawing on the direct reports and experiences of managers wherever possible and employing case studies with self-assessment questions to further understanding.Public services managers who are concerned to improve their management practice or students who are seeking to understand how the particular characteristics of core public services management shape management practice, will particularly welcome this text.

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This major text for students of public sector management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK. The comparative focus highlights common problems and common factors in successful management across these countries. The author integrates three traditionally separate concepts in public sector management, arguing for the development of a different kind of management than that appropriate for private enterprise: The notion of differential information between providers and clients in service delivery The notion of a core public service The notion of professionalism in service delivery Throughout, the text focuses on how theory can be applied to management issues and practice, drawing on the direct reports and experiences of managers wherever possible and employing case studies with self-assessment questions to further understanding. Public services managers who are concerned to improve their management practice or students who are seeking to understand how the particular characteristics of core public services management shape management practice, will particularly welcome this text.

Author Biography

David McKevitt is Senior Lecturer at the University of Limerick, Eire. He is also the co-editor of Cases in Public Services Management with Alan Lawton (Blackwell, 1995).

Table of Contents

Acknowledgements. List of Tables. List of Figures. Glossary of Terms. List of Acronyms and Abbreviations. 1. Introduction. 2. Managing the Core Public Services. 3. Service Delivery - Meeting Citizen Needs. 4. Managing Resources for Social Gain. 5. Strategic Control of Core Public Services. 6. Organizational Structures for Effective Service Delivery. 7. Managing Professionals. 8. Review of Reform Programmes. References. Appendix. Index.

Long Description

This major text for students of public sector management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK. The comparative focus highlights common problems and common factors in successful management across these countries. The author integrates three traditionally separate concepts in public sector management, arguing for the development of a different kind of management than that appropriate for private enterprise: The notion of differential information between providers and clients in service delivery The notion of a core public service The notion of professionalism in service delivery Throughout, the text focuses on how theory can be applied to management issues and practice, drawing on the direct reports and experiences of managers wherever possible and employing case studies with self-assessment questions to further understanding. Public services managers who are concerned to improve their management practice or students who are seeking to understand how the particular characteristics of core public services management shape management practice, will particularly welcome this text.

Feature

Explores how core public services can best be managedDevelops a conceptual structure for public sector management that is not borrowed from private enterpriseRefers to research from a range of countries, including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

Details ISBN0631193111 Author David McKevitt Short Title MANAGING CORE PUBLIC SERVICES Pages 304 Language English ISBN-10 0631193111 ISBN-13 9780631193111 Media Book Format Hardcover Year 1998 Affiliation University of Limerick, Eire University of Limerick University of Lime Edition 1st DOI 10.1604/9780631193111 UK Release Date 1998-11-13 AU Release Date 1998-11-13 NZ Release Date 1998-11-13 US Release Date 1998-11-13 Publisher John Wiley and Sons Ltd Publication Date 1998-11-13 Imprint Wiley-Blackwell Place of Publication Hoboken DEWEY 351.4 Audience Undergraduate Country of Publication United Kingdom We've got this

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