Handbook on Performance Management in the Public Sector by Deborah Blackman (Eng

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This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.Addressing multiple levels of analysis, the Handbook shows how performance management can enable high performance if governance, systems, organization and individual components are aligned. Written by an international team of both academics and practitioners, chapters offer insights into why changes in practice need to occur, how to make such changes possible, and what these changes require from a practical standpoint. The Handbook also highlights current limitations in public sector performance management and suggests new initiatives for performance management frameworks.Scholars of public policy in human resources, administration and management looking for exemplary current research in these fields will find this Handbook invaluable. It will also be of interest to public administration and human resources practitioners looking to develop new practice and create new ways of thinking and behaving in the aftermath of global upheaval.

FORMATHardcover LANGUAGEEnglish CONDITIONBrand New Author Biography

Edited by Deborah Blackman, Professor of Public Sector Management Strategy, Public Service Research Group, School of Business, UNSW Canberra, Australia

Table of Contents

Contents:1 Reinventing performance management in the public sector 1Jane Gunn, Kristy Zwickert and Kathy HilyardPART I GOVERNANCE AND SYSTEMS: WHY PUBLIC SECTORPERFORMANCE RESEARCH APPROACHES ARE CHANGING2 Not my problem: the impact of siloed performance management onpolicy design and implementation 28Sue Olney3 Applying behavioural science to performance management 42Donald Moynihan4 Performance measures for governance systems 55Sharron O'Neill and Jim Rooney5 How can public service performance management be understood ata systems level? 72Karen Gardner6 Causes of gaming in performance management 82Jeannette Taylor7 A test of wills? Exploring synecdoche and gaming in the nationalliteracy and numeracy performance monitoring regime 96Joseph Drew and Janine O'Flynn8 Managing the complexity of outcomes: a new approach to performancemeasurement and management 111Max French, Toby Lowe, Rob Wilson, Mary-Lee Rhodes and Melissa HawkinsPART II ORGANIZATIONS AND EMPLOYEES: PERFORMANCEMANAGEMENT AND CAPABILITY DEVELOPMENT –THE AGENDA OF THE FUTURE?9 Prospects for more informal and continuous performance conversationsin the Australian Public Service 140Michael O'Donnell10 The changing nature of work: time to return to performance fundamentals? 152Helen Dickinson and Janine O'Flynn11 Assessing organization performance in public sector systems: lessonsfrom Canada's MAF and New Zealand's PIF 169Barbara Allen, Evert Lindquist and Elizabeth Eppel12 Making performance management work in developing countriesthrough system integration: the perspective from Ghana 185Frank Louis Kwaku Ohemeng13 The high performance government organization: a different approach toeffective improvement 209André de Waal and Paul Jan Linker14 Performance management and common purpose: rethinking solutions tointer-organizational working 229Fiona Buick15 Who is accountable for capability development? 249Samantha Johnson16 Modern employee performance management in the U.S. Federal Government 259Rebecca S. Ayers17 Using performance management to drive employee engagement in thepublic sector 276Edward M. Mone and Manuel London18 Designing performance management to be an ethical tool 294Deborah Blackman, Fiona Buick and Michael O'Donnell19 Conclusion to the Handbook on Performance Management in the Public Sector 308Deborah Blackman, Fiona Buick, Karen Gardner, Miriam Glennie, SamanthaJohnson, Michael O'Donnell and Sue OlneyIndex

Review

'This is a timely and wide-ranging collection, bringing systems thinking and multi-level analysis to the framing and the analysis of performance management in public organizations. This is a valuable contribution, encouraging the reader to reflect continually on the purposes and goals of performance management in any particular context.' -- Jean Hartley, The Open University, UK'Performance is one of the core themes in contemporary public management. This Handbook offers a fascinating collection of perspectives on making performance management work. The contributions skillfully explain how performance management is not about compliance but about the engagement of people. The Handbook on Performance Management in the Public Sector is an essential next step in understanding how performance management can contribute to performance in governance institutions and volatile settings.' -- Wouter Van Dooren, University of Antwerp, Belgium'Managing performance is now center stage in business, but the public sector context is different and requires unique solutions. The authors in this Handbook, all experts in their fields, explain everything we need to know to get better at managing this essential task.' -- Peter Cappelli, The Wharton School, University of Pennsylvania, US

Review Quote

'Performance is one of the core themes in contemporary public management. This Handbook offers a fascinating collection of perspectives on making performance management work. The contributions skillfully explain how performance management is not about compliance but about the engagement of people. The Handbook on Performance Management in the Public Sector is an essential next step in understanding how performance management can contribute to performance in governance institutions and volatile settings.'

Details ISBN1789901197 Series Elgar Handbooks in Public Administration and Management Language English Year 2021 ISBN-10 1789901197 ISBN-13 9781789901191 Format Hardcover Pages 352 Publisher Edward Elgar Publishing Ltd Imprint Edward Elgar Publishing Ltd Place of Publication Cheltenham Country of Publication United Kingdom Publication Date 2021-05-07 AU Release Date 2021-05-07 NZ Release Date 2021-05-07 UK Release Date 2021-05-07 Author Deborah Blackman Edited by Deborah Blackman DEWEY 352.6 Audience Professional & Vocational We've got this

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