Handbook of Healthcare Management by Donna J. Slovensky (English) Hardcover Book

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The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.

FORMATHardcover LANGUAGEEnglish CONDITIONBrand New Publisher Description

The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.Expert contributors analyze both existing methods and new developments in healthcare management, through topics including healthcare marketing and customer service, managing human resources and organizational stakeholders, strategic and business planning, high-reliability organizations, and health informatics. The result is a well-rounded collection of strategies to enhance healthcare quality, with emphasis on factors that promote organizational excellence.This Handbook will be invaluable to students in both master and doctoral healthcare management programs, as well as faculty and health services researchers, practitioners in both private and public sectors, policy-makers, and public administrators.Contributors: A. Beardsley, J.W. Begun, N. Borkowski, B.K. Breland, K. Darr, C. Deschamp, E.W. Ford, M.D. Fottler, L.H. Friedman, J. Gill, P.K. Howse, T.R.Huerta, J.C. Hyde, R. Kemp, D. Malvey, A.S. McAlearney, N. Menachemi, C. Molinari, H. Nguyen, S.J. O'Connor, P.A. Paustian, A. Raffenaud, S. Rahurkar, S. Ruff, C.J. Sampson, D.J. Slovensky, D.G. Smith, P.L. Spath, W.L. Tarver, M. Thygeson, J.M. Trimm, J.G. Van Matre, C.F. Wainwright, J.H. Willig, T. Yeung, T. Zhang

Author Biography

Edited by Myron D. Fottler, Professor, Donna Malvey, Associate Professor, College of Health and Public Affairs, University of Central Florida and Donna J. Slovensky, Professor and Senior Associate Dean for Academic and Faculty Affairs, School of Health Professions, University of Alabama at Birmingham, US

Table of Contents

Contents:1. Managing Complex Healthcare OrganizationsJames W. Begun and Marcus Thygeson2. Leadership ResiliencePamela E. Paustian3. High Reliability OrganizationsPatrice L. Spath4. Organizational PlanningJ.M."Mickey" Trimm and John Gill5. Customer ServiceMyron D. Fottler and Tina Yeung6. Human Resources ManagementMyron D. Fottler, Donna Malvey, John C. Hyde and Clyde Deschamp7. Disaster Preparedness and ResponseBryan K. Breland8. Organizational ExcellenceLeonard H. Friedman9. CommunicationCharles F. Wainright and Amanda Raffenaud10. Healthcare Marketing and Social MediaDonna Malvey, Alicia Beardsley, Peggy K. Howse and Sandra Ruff11. Employee MotivationSteve J. O'Connor, Nancy Borkowski and Ross Kemp12. Organization Change and TransformationNancy Borkowski13. Innovations in Healthcare DeliveryDonna Malvey, Alicia Beardsley, Hannah Nguyen, and Myron D. Fottler14. Reducing Medical ErrorsJoseph G. Van Matre and Donna J. Slovensky15. HIT to Enhance Patient Care and Organizational PerformanceNir Menachemi, Saurabh Rahurkar and Willi L. Tarver16. The Many Lives of DataJames H. Willig17. Managing Clinical ProfessionalsTimothy R. Hureta, Ann Scheck McAlearney and Eric W. Ford18. Healthcare Insurance and FinanceDean G. Smith19. Long-Term CareCarol Molinari and Tina Zhang20. Ethical Challenges in HealthcareKurt Darr and Carla J. Sampson21. The Future of Healthcare: The Editors Weigh InMyron D. Fottler, Donna Malvey and Donna J. SlovenskyIndex

Review

'The editors have created an important resource for healthcare management practitioners and students, effectively presenting the most up-to-date knowledge on issues critical to the management of healthcare organizations by experts in their fields. This book offers keen insights into the many challenges that the healthcare industry faces, and more importantly, actions that leaders can take to meet them.' -- Barbara Bigelow, Clark University

Review Quote

'The editors have created an important resource for healthcare management practitioners and students, effectively presenting the most up-to-date knowledge on issues critical to the management of healthcare organizations by experts in their fields. This book offers keen insights into the many challenges that the healthcare industry faces, and more importantly, actions that leaders can take to meet them.'

Details ISBN1783470143 Author Donna Malvey Publisher Edward Elgar Publishing Ltd ISBN-10 1783470143 ISBN-13 9781783470143 Pages 544 Language English Year 2015 Format Hardcover DEWEY 362.1068 Imprint Edward Elgar Publishing Ltd Place of Publication Cheltenham Country of Publication United Kingdom AU Release Date 2015-09-25 NZ Release Date 2015-09-25 UK Release Date 2015-09-25 Publication Date 2015-09-25 Series Research Handbooks in Business and Management series Edited by Donna J. Slovensky Audience Professional & Vocational We've got this

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